Improving Customer Performance is Our Focus

CSS provides title, valuation and closing solutions for commercial and residential real estate transactions. We create deep and lasting partnerships with our lender, realtor, attorney and builder customers by tailoring our solutions to their individual needs, rather than relying on a "one size fits all” approach. Our operations team has extensive industry experience and prides themselves on proactive and responsive support for our customers. We also provide transparent results through customizable monthly reporting and operations calls. Due to these efforts, we have enjoyed a customer retention rate of over 90% during the last 5 years.

CSS was founded in 1992 in Traverse City, MI, where we are still headquartered. Our production office is located in Cleveland, OH and our administrative office is located in Austin, TX. We primarily focus on serving customers who operate in the states east of the Mississippi.

Jerome Jelinek
CEO & General Counsel
Jerome was the founder of CSS in 1992, and has been its CEO and General Counsel since that time.
Ashley Jelinek
Chief Operating Officer
Ashley oversees all operations, as well as the Information Technology and Accounting teams.
Debbie Bartlett
SVP, Operations
Debbie has over 35 years of experience in the title industry and manages title and closing operations.
Sherri Zahtilla
SVP, Operations
Sherri has over 25 years of experience in mortgage lending, holding various positions in servicing large regional and national lending institutions.
Maura A. Snabes
SVP, Corporate Counsel
Maura practices in the area of Real Estate and Corporate Law. She has served as corporate counsel in the title industry since 1994.
Jill Jelinek
Co-Founder, Certified Paralegal
Jill is a co-founder of CSS and has been involved at the management level since its inception in 1992.