About Us

 

CSS provides title, valuation and closing solutions for commercial and residential real estate transactions.

CSS exists to provide real estate settlement solutions that combine the personal touch and responsiveness of small local providers with the geographic scale and technological superiority of large national providers. Our mission is to foster long-term partnerships that enable customer growth.

Our operations team has extensive industry experience and prides themselves on proactive and responsive support for our customers. We also provide transparent results through customizable monthly reporting and operations calls. Due to these efforts, we have enjoyed a customer retention rate of over 90% during the last 5 years.

CSS was founded in 1992 in Traverse City, MI, where we are still headquartered. Our production office is located in Cleveland, OH and our administrative office is located in Austin, TX. We primarily focus on serving customers who operate in the states east of the Mississippi.

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Customer retention rate of over 90%.

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Extensive industry experience.

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Proactive communication and transparent results.

Meet Our Leadership Team

 
Ashley Jelinek
Chief Executive Officer
Ashley has worked at CSS since 2015. As of February 2024, she has taken on the role of Chief Executive Officer, overseeing all aspects of the company’s strategy and operations.
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Jerome Jelinek
Chairman
Jerome was the founder of CSS in 1992, and served as its CEO and General Counsel until February 2024, when he transitioned into the role of Chairman.
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Debbie Bartlett
SVP, Operations
Debbie has over 35 years of experience in the title industry and manages title and closing operations.
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Sherri Zahtilla
SVP, Operations
Sherri has over 25 years of experience in mortgage lending, holding various positions in servicing large regional and national lending institutions.
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Maura A. Snabes
SVP, Corporate Counsel
Maura practices in the area of Real Estate and Corporate Law. She has served as corporate counsel in the title industry since 1994.
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